Issue No. 1: "Innovation", Published December 2009
LEADER
Insurers Warm to Flexible Technology Architecture
Changing customer and distributor demands, along with efficiency advantages, are driving adoption of flexible, service-based technology architecture at insurance carriers. Anthony O'Donnell interviews and analyses the response from several leading insurers.
(The article is reprinted with rights from Insurance and Technology)
Something has changed in the way business executives look at technology at the Hartford (US$ 9.2 billion in annual revenue). By way of illustration, Brian O'Connell, enterprise CIO for The Hartford-based carrier, points to a major IT initiative in a critical line of business that is about 20 percent over budget because of shortsighted decisions made over the past several years. "We're having to rebuild in a more flexible way that accommodates the multichannel model," he remarks.
TIA Wiki is an interactive documentation delivery system and a knowledge base about the TIA Solution. You can get access to a lot of useful information whether you are planning to upgrade or want to utilise the current installation more efficiently.
Information in the TIA Wiki is continuously revised and updated ensuring that every release of the TIA Solution is accompanied with a new release of the TIA Wiki.
What's New in TIA Wiki Release 6.1? An introductory article to the TIA Wiki together with details on downloading a copy for your use can be found here.
Release of TIA Version 6.1 scheduled for January 2010
At the International User Group conference in May this year we announced the release of version 6.1 to be scheduled for Q4 2009. As we are approaching end of Q4 the TIA Development team has reached code complete and is currently in stabilisation.
Any questions - feel free to contact your TIA Account Manager.
THEME
Innovation
Welcome to the new TIA Newsletter. As the TIA community grows, so does the need to communicate and share ideas. The TIA Community newsletter will be the channel through which we can high-light good practices, news, industry trends, case studies, and add focus on the people within the community. I wish all of our TIA Community a great Holiday.
Morten B. Steiner, CEO
CUSTOMER CASE STUDY
Injecting Fun and Innovation into Insurance
Atava, part of the RSA Scandinavia group, took an entire demographic segment and built both its insurance offering and operations around it. All this within 9 months; whilst injecting fun into the staid Scandinavian insurance market.
New TIA Support User Guide We have released a revised version of the TIA Support User Guide and published it at the TIA Support website. Please refer to this guide whenever you need help with using the TIA Support website, reporting a case to the TIA Support or getting in contact with us. support.tia.dk
TIA 3.0 Support Lifecycle Ends 04/01/10
We would like to remind you that the support lifecycle for TIA 3.0 ends on April 1, 2010. Please contact the TIA Professional Services for help with upgrading your system.
TIA Customers going live
Congratulations to Landbruksforsikring (Norway), NEMI (Norway), ENSA (Angola), GF (Denmark), SSG (Russia) and Avon Insurance (UK); who all recently went live on their TIA implementations. Congratulations also to their implementation partners; NCDC, Assurator, Deloitte, Accenture and Atos Origin.
MEET COMMUNITY MEMBERS
Søren Arleth is a TIA Systems Architect and a keen enthusiast of Tai Chi and Karate. Meet Søren Arleth
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