Customer-focused insurance claims solution
TIA Claims is focused on straightforward processing with minimum effort and optimizing the claims lifecycle enabling you to increase your service excellence. With TIA Claims you will exceed the expectations of your customer by providing a transparent platform for dialogue, offering more self-service opportunities, reducing processing time and improving productivity through guided processes, reducing mistakes and preventing leakage.
TIA Claims is just one element of the full TIA end-to-end, customer-centric insurance solution. TIA is a modular, integrated core insurance solution providing insurers with benefits throughout the entire value chain.
Exceed customer expectations
Putting your customer at the center of your claims handling processes helps you take customer service to new levels and improves customer satisfaction and retention by providing quicker responses and timely claim handling.
- Self service opportunities and processes
- Efficient processes for faster settlement
Achieve operational excellence
TIA Claims delivers excellent user experience, increasing productivity of claim hndlers, minimizing the risk for manual errors, decreasing leakage and reducing operational costs.
- Access to master customer data
- Automated business processes (straight through processing)
- Fraud detection framework
- Catastrophe management
- Configurable reporting capabilities
- Supplier performance monitoring
Supporting all your insurance claims management needs
Key features of TIA Claims
• FNOL wizard