A stable and flexible Oracle-based architecture


TIA uses Oracle technologies as a strategic framework for its insurance software. By leveraging all available Oracle functionality, the TIA Solution provides insurers with the leading edge solution both from an insurance business point of view and from a technical point of view ensuring read consistency, concurrent backup and batch run, data security, availability, connectivity, etc.

With Oracle as its strategic platform, TIA provides the following benefits:

  • Independence of hardware technology and hardware vendors
  • Full portability between operating systems, hardware, and network technologies, allowing insurers to take full advantage of cost-effective technologies as they emerge
  • Truly relational database providing high flexibility for adjustment to future company demands
  • Support of distributed databases and distributed processing without change of solution code
  • Ability to "tailor" the TIA Solution to large and small insurers
  • Easy customization across different countries with good local support structure

TIA is able to make use of the countless possibilities offered by the range and depth of the tools and database of Oracle to create a streamlined, agile and standardised core insurance solution. For TIA, the benefits of using Oracle technology has allowed it to focus on delivering leading edge insurance solutions whilst resting assured that the underlying technology roadmap is secured.

The Fit Oracle Strategy ensures high quality and an efficient development process in TIA which in the end gives benefit to TIA customers in more business functionality at a total lower development cost.

  • Oracle software is to a wide extent based on open standards
  • Oracle continuously supports TIA with expert resources and solution support
  • Along with TIA Oracle plays an active role in expanding the TIA Solution through partnerships

Architecture Evolution

The TIA architecture follows an evolutionary development path. New features and paradigms are carefully adopted in full respect of the strong and proven TIA Foundation architecture.

Through all its major releases the TIA Solution has undergone an architecture evolution in line with the maturing of the technology that the solution is built upon. The outline below illustrates architectural changes through the last major releases of the TIA Solution. 

TIA 6 SeriesTIA 7 Series
  • TIA Web Services
  • Multi-tenancy
  • Native data separation
  • Loosely coupled UI stack
  • Mashup 3rd party contents
  • XML based output management
  • RESTful services

 Multi-brand, multi-company , multi-site

For insurers who are expanding, merging, or acquiring, the TIA Multi-site feature allows running several brands or companies from a single TIA installation differentiating on services and offerings across brands, e.g. sales channel, price, products, while reusing general business rules as much as possible. Managing multiple brands or companies from a single database significantly increases control across the organization and reduces IT license and maintenance fees.


The Multi-site feature enables insurers operate across borders and lines of business leveraging IT in the following strategic scenarios:

  • Running multiple brands within a single TIA installation
  • Running a regional hub-and-spoke model within a single TIA installation, covering multiple countries in one installation
  • Running both P&C and L&P business on the same database instance by extending an existing TIA P&C Installation and enabling TIA L&P as a separate site

The Multi-site feature is optional for insurance companies. Those who do not wish to run several business units in one TIA installation may continue using the TIA Solution in as single-site setup.

In more technical terms, the Multi-site feature introduces a site hierarchy, where a site can be connected to another site in a tree structure. Each site inherits rules and setup from the site above unless specific rules or setup are defined for the site itself. A user can be authorised to view and work on data in a specific site (and thereby also in all sites underneath that site). When a user has access to multiple sites, he/she will automatically start in a specific site defined as default in the user setup. It is possible for the user to switch to other sites.

 Usability, processes, work flow

The unique customer-centricity of the TIA Solution ensures streamlined guided workflows while allowing you to work with several customers at a time - significantly increasing operational efficiency and customer service.

TIA follows Oracle and market best-practices for innovative software development by leveraging the Java EE platform investment. Oracle Application Development Foundation is the solid basis for TIA's role based user interface delivering a customer centric, market-leading user experience.

In addition, through leveraging BPM enabling technologies TIA focuses on user empowerment and enhanced straight-through-processing. Visible and manageable business processes allow for real time business activity monitoring.


The TIA Security Model is designed to guard the core functionality and data residing in the TIA Foundation Tier. The model delivers role based access control leveraging the role concept within Oracle Database. Hence, fundamental for this model is that every TIA user is represented by a separate database user.

Security is integrated across channels using Oracle Fusion Middleware security concepts, so accessing TIA using the TIA ADF user interface or TIA Web Services relies on the exact same role based security model, i.e. Oracle Platform Security Services (OPSS) which is based on Java Authentication and Authorization Services (JAAS).


TIA Solution has successfuly passed benchmarking tests in its main functional areas. The conclusions of benchmarking are proving that TIA continuously strengthens its solution not only functionally, but also in relation to performance and scalability.

TIA Batch performs better than expected and superior to what has been seen previously with an improvement of157% in the number of processed policies.

TIA User Interface (UI) performs as expected which is better or the same as seen previously. In fact, an improvement of 78% has been seen as compared to previous tests.

TIA Services perform better than expected compared to the same operations handled in the TIA UI test. TIA services are able to handle almost 3 times the same load with lesser CPU consumption.

Benchmarking tests have been performed at the European Performance Test Center. The environment used in testing has been installed with full operational capacities, and close-to-real test data and products. The solution under test was based on 2000 users, included 20 mil. historical policies and 10 mil. policies from the current year. The size of claims portfolio was set to 1 mil. for the current year and historically contained 2 mil. records.

The test was based on 20 different scenarios where the execution time was tracked and compared to the previous benchmarking tests performed on older TIA Solution versions. If you wish to learn more about the TIA performance and scalability, please contact TIA.


TIA Technology follows a solid roadmap with at least two annual releases. Continuous functional, process related, and technological upgrades to the TIA Solution presuppose that TIA's customers stay on the upgrade path in order to benefit from the latest innovations.

To ensure easy upgradability TIA guides its customers with regard to system extensions and customizations securing a clean cut between the core functionality and custom components. Staying on the upgrade path means that the actual upgrades become a matter of weeks instead of the traditional complex process.


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