TIA Community

The TIA Community is a synergy between TIA Technology, TIA Partners and TIA Customers.

The TIA Community is about knowledge sharing and exchange of ideas on how to make the way insurers run their business more efficient and cost effective using standard technology.

Official TIA Community forums include local TIA User Groups, yearly TIA Community Conferences (TCC) and TIA Customer Advisory Board.

The TIA Community Model relies on three important relationships: support, partnership and implementation.
 

Support
The licence agreement allows TIA to focus on providing support, sustained maintenance and regular upgrades of the TIA Solution to the insurer. The future direction of the TIA Solution is laid out in the TIA road map in collaboration with customers. Regular health checks and quality assurance (QA) services ensure that an insurance company using TIA stays on the upgrade path to the latest technological developments.

Partnership
TIA has a mature partner model with over 750 TIA experts globally. The extensive international network of TIA partners provides global reach of TIA implementation and maintenance skills and add-on modules for solution completeness. TIA specialist training adds to individual Partners' expertise, resulting in a diverse pool of TIA capabilities. The skills of the TIA implementation partners are assessed by TIA through a rigorous certification program to ensure relevance and quality.

Implementation
The international network of TIA partners provides insurers with a competitive and diverse choice of implementation partners. Best practice approaches of the TIA implementation partners, supported by TIA provided quality assurance ensures successful implementation and integration of TIA to fulfil the insurer’s requirements. Delivery of tailored user training by TIA and TIA Partners facilitates a smooth rollout of the TIA Solution.